Surefront’s main work areas are the Catalog, Customer Relationship Management (CRM), and Product Lifecycle Management (PLM).
- Catalog: stores finalized product information.
- CRM: supports sales teams working with customers, quotes, and orders.
- PLM: supports product-development teams working with suppliers and vendors.
Product organization
- Item#: the customer-facing product identifier. Keep it unique; it may contain letters, numbers, and special characters.
- Tag: a label for grouping products without changing a product field.
- Category: a way to organize products into groups such as Menswear, Bottles, or Games.
- Components: linked parent and child products. Components can represent product variations or the parts of a set. Component costs can affect the parent’s calculated price.
Price calculator terms
- FOB Point
- Optional field for the shipping or delivery point.
- Freight Rate
- Freight amount per cubic foot or cubic meter.
- Freight Description
- Optional notes about freight.
- Duty Rate
- Duty and tariff rate; both may be combined when applicable.
- Misc Cost
- Other costs to account for, such as labor.
- Supplier
- A connected supplier whose product and cost information can be selected for the item.
- Total Quantity
- Quantity for the quote or order.
- Total Unit Cost
- Supplier cost calculated for the quantity.
- Total Freight Cost
- Freight amount calculated from the rate and quantity.
- Total Duty Cost
- Duty amount calculated from the rate and quantity.
- Total Misc Cost
- Miscellaneous cost calculated for the quantity.
- Landed Cost
- Calculated total of unit, freight, duty, and miscellaneous costs.
- Margin
- Calculated difference between the total unit price and landed cost, expressed as a percentage.
- Unit Price (PLM)
- Price paid to the supplier.
- List Price
- Internal selling price for the product.
