As a supplier, confirm an order after reviewing its products and order details with your customer. Buyer and seller confirmations are separate.
Review and confirm an order
- Open Customer Relationship Management, choose the relevant customer and category, and open Orders.
- Search or filter the list and open the order you need to review.
- Check the Buyer and Seller confirmation indicators. Review the products, quantities, prices, dates, and other required information.
- Resolve any missing requirements shown for the order. Use the available edit controls to correct information your role can change, and save those changes.
- Select Confirm when it is available. Review the confirmation prompt, then select Confirm to submit, or Cancel to leave the order unchanged.
- Check the order's Seller indicator after submission. Review both confirmation indicators before treating the order as confirmed by both parties.
If Confirm is unavailable, check the order's missing requirements and your access. Contact your company administrator if you cannot make a required correction.
Shared-field changes can require the other party to confirm again. Review the latest values and confirmation indicators after an order is edited.
For the related procedure, see Editing a Confirmed Order.
