There might be some occasions that you have put in an Order to your Supplier and everything is good-to-go, but last minute, there is a change and you need to inform your Supplier or need to edit the details of the Order that has been placed.
Follow these steps:
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In Product Lifecycle Management, open the relevant category and choose Orders. Open the order you need to edit. For an order both parties have confirmed, review the reconfirmation notice before changing shared details.
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In the Order you wish to edit, you will see an "Edit" button to the right of the PO#.
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Choose “Edit.” This opens the Edit Order form. When both the buyer and supplier have confirmed the order, the form warns that changing shared information requires re-confirmation from the supplier.
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Review the Edit Order form and make the needed changes. The current flow does not show a separate “Yes, Edit Order” step. A change to shared order information clears the supplier confirmation, so the supplier must confirm again; do not rely on an automatic move to a Pending tab.
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The Edit Order form includes Supplier, Freight Terms, FOB Point, Destination, required PO Date, Ship Date, Cancel Date, Receipt Date, Pre-ticket, Program, PO#, Customer, Customer PO#, and Special Instructions. Some fields may be fixed by the order or your permissions.
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When ready, choose “Save” to submit the form. If the changes affect shared information on an order already confirmed by both sides, the supplier must confirm again. Use the order conversation to coordinate the change.
This video may show an older screen layout; use the current labels in your account when following the steps.
Add products to an existing order
Open the order you want to change first. Catalog → Buy → Order starts a new order; it does not select an existing order.
- Open the existing order from its Orders list. In the product toolbar, choose Add.
- Choose Catalog to select catalog products you can access, or use the quoted-products tab to choose products from the available quotes.
- Use Search, Filter, or the available tags to find the products, then select the products to include.
- Review the selection and the item-limit information shown on the page. Choose Add Products, which shows the selected count, to submit the additions.
- When the same order reopens, review the added products, quantities, costs, and confirmation status before confirming or sending it.
Adding products can affect order confirmation. Do not assume earlier confirmations still apply after changing the product list. If Add is unavailable or the selection exceeds the allowed limit, check your order ownership and permissions, or contact Surefront Support.
