Navigate to the left menu button > Department > Category > Quotes or Orders > Click on a specific product > Click Product Details
Here, you are able to send messages using “Sticky Notes” on individual line item details of your product. To access, go to any product you wish to find more information about and click the style number.
Once in the Product Details tab, if you hover over, let’s say the “Size LxWxH”, you will see the line item is highlighted. If you click on it, a new text box will show up on the right column where you can leave a note for your supplier.
You can then enter a message about this specific detail and send it over to both your team and your Supplier. Note that you are able to add an attachment using the “Paperclip” icon on the left of the text box to provide more context to your comment.
If you use the toggle on the far right of the message, it will change it to an internal only note where your Supplier will not have access to view that comment.
If your Supplier also has to make changes on their end, you will also receive these types of notifications on your now pending Order.