Catalog Backups can run on a recurring schedule or be generated on demand. Use the Backups page to choose timing, included data, notifications, and a backup to download.
Access Catalog Backups
To access your backup settings:
- Navigate to Administration.
- Select Catalog Management.
- Select Backups.
From the Backups page, you can configure automatic backups, download a new backup, and access previously generated backups.
Set Up Automatic Backups
Turn on Automatic Backups to begin configuring your backup schedule.
Choose When Your Backup Runs
Under When, configure how frequently Surefront should create a backup.
Select your preferred:
- Frequency: Daily, Weekly, or Monthly
- Day of the week or day of the month, depending on the frequency
- Time
- Time zone
Your backup will automatically run according to this schedule.
Choose What to Include
Under What, the Product catalog (CSV) is always included. The backup contains every field, including Last Updated and Primary Image URL.
To create a smaller file, select Only products changed since the last backup. The first backup is always a full catalog backup.
Configure Backup Notifications
Under Where, configure how you'd like to be notified when your backup is ready.
Enter an email address to receive the download link. Select Show an in-app notification when a backup is ready if you also want an in-app notice. Backup links remain valid for 30 days.
Save Your Backup Schedule
Once you've configured your preferences, select Save schedule.
You can return to this page at any time to update your backup settings.
Download a Backup Immediately
To request a backup immediately, use the download action at the top of the Catalog Backups page.
Select Download Entire Catalog Backup Now to request a full catalog backup.
This action is separate from the automatic schedule controls.
Access Previous Backups
Previously generated backups are available from the Backups page.
Backup files appear in the Backup history section, where you can access available files.
Files older than 30 days are removed automatically. Download any backup files you need to keep beyond that period.
